This guide covers the installation procedure and configuration information for DIALOGIC, BICOM, NEWVOICE, and RHETOREX voice hardware for use with THE SMALL BUSINESS ASSISTANT v1.5x software.

1. Install the I3 fax driver if you’re using fax on-demand. NOTE: IN ORDER TO EDIT YOUR AUTOEXEC.BAT PLEASE DO THE FOLLOWING: Choose RUN from the program manager or if you are using Windows 95 click START and choose RUN. Type in SYSEDIT and click ok. Edit the AUTOEXEC.BAT as indicated in the section below entitled Required Autoexec.Bat Entries. Remove the FAXPOP.EXE or FAXTSR.EXE command from your autoexec.bat file - you don’t need the FAXPOP or FAXTSR program ( only one of these will be in the AUTOEXEC.BAT file). If you’re using the SATISFAXTION 200 and don’t need the 2400 baud modem, don’t enable it. Also enable "Use EMS if available" for the I3 driver - this will minimize the memory required for the fax system.

2. If you’re using DIALOGIC ( other than the PRO-LINE 2-port Card ), BICOM, or RHETOREX voice card, install the "DIALOGIC, BICOM and RHETOREX Driver" disk from windows by choosing File|Run from the menu of the Windows 3.x program manager or choose Start|Run... from Windows 95. Then type A:SETUP or B:SETUP for the name of the program depending upon whether you’re installing from the A-drive or B-drive on your machine. It is highly recommended that you install the drivers in the default directory by selecting "Continue" when prompted.

3. Install the SMALL BUSINESS ASSISTANT software PROGRAM DISK using the procedure in the prior step (step 2). Please insert the Borland Database Engine disk (BDE) when prompted. Again it is recommended that you install both the application files and database engine files in the default directory by selecting "Continue" when prompted.

4. Install the SOUND FILES software disk starting with sound files DISK 1 IF YOU ARE USING A DIALOGIC, BICOM OR RHETOREX VOICE CARD. Again it is recommended that you install the sound files in the default directory by selecting "Continue" when prompted. If you are using a NEWVOICE VOICE CARD then install the disk labeled SOUND FILES FOR NEWVOICE. Please follow the instructions as noted on the diskette.

5. NOTE: Utilities like DOUBLESPACE and STACKER will not save much disk space when used with voice processing software, and may cause your system to slow down excessively and cause errors. Although you may achieve acceptable performance with these utilities installed, we make no claim that you can use our programs if you have DOUBLESPACE, STACKER or a similar product loaded.

6. STARTING THE SMALL BUSINESS ASSISTANT

a. Re-boot your machine and make sure that the voice card driver loads properly - you can bypass the Windows splash screens and watch the boards load in DOS by hitting the ESC key.

b. Choose The SBA’s icon from Program Manager (Windows 3.x) or your Start Menu (Windows 95/98)

*note* Please include a memory exclusion (below) in your config.sys if you do not already have one installed.

Be sure to have these two lines in the config.sys :

DEVICE=C:\WINDOWS\HIMEM.SYS
DEVICE=C:\WINDOWS\EMM386.EXE NOEMS X=d000-d3ff

**Make sure that you attach the parallel lock (dongle) to your parallel port! This device contains the number of lines you are licensed to run. Without the dongle attached your software will only run a single line and will come up in demo mode. You can find the parallel lock in the software packet.

Installation notes:

  *NOTE* the following instructions require some base knowledge of DOS and jumper settings, some users may need to consult their value added reseller (VAR) or voice board manufacturer for assistance.

FOR DIALOGIC OTHER THAN PRO-LINE, the THE SMALL BUSINESS ASSISTANT driver installation disk puts the driver into your C:\SBA\DIALOGIC directory

FOR DIALOGIC PRO-LINE, install the board driver from the disk that is shipped with the card. In Windows 95 choose Start|Run… from the menu, type A:\INSTALL (or B:\INSTALL). Select a drive by choosing "C: a local fixed drive". Next choose "C:\DIALOGIC" as your directory. It is not necessary to review or print the release notes. The computer will then ask you if it can make changes to the autoexec.bat file. It is recommended that you select "Go ahead and modify". Choose "[C]" for your boot drive and accept the default path for the autoexec.bat by pressing <Enter>.

FOR NEWVOICE, Run the install program on the NewVoice floppy disk.

FOR BICOM, the THE SMALL BUSINESS ASSISTANT driver installation disk puts the driver into your C:\SBA\BICOM directory

FOR RHETOREX, the THE SMALL BUSINESS ASSISTANT driver installation disk puts the driver into your C:\SBA\RHETOREX directory.

The P parameter indicates which i/o port the board is using.

The ENTRYPOINT parameter should always be 62

The DUALPORT parameter adjusts where in upper memory the board appears as a 4K block of shared memory.

The ADPCM parameter adjusts the sampling rate of the voice card for all sounds. Use CONFIGUR.EXE to set this if you wish to change it.

IN ORDER TO EDIT YOUR AUTOEXEC.BAT PLEASE DO THE FOLLOWING:

In Windows 3.x

• Choose MS-DOS Prompt from your Main program group in Program Manager
• Type the following:        

C:>CD\
C:>EDIT AUTOEXEC.BAT

• Add the entries as shown below
• Choose File|Save on the editor’s menu and then choose File|Exit

  In Windows 95/98

• Choose Start|Run... from the Taskbar, type in the program name SYSEDIT and hit ENTER
• Add the entries to AUTOEXEC.BAT as shown below
• Choose File|Save on the editor’s menu and then choose File|Exit 

REQUIRED AUTOEXEC.BAT ENTRIES

  **Note* for multiple board users the IRQ settings will be the same for each board

FOR DIALOGIC ( ProLine Only ):

Make sure the -h is followed by the IRQ number that you have selected on the board!

CD \DIALOGIC\BIN
GENLOAD
D40DRV -h3 -i62 -SD000/D1FF
CD \

FOR DIALOGIC ( other than ProLine ):

Make sure the -h is followed by the IRQ number that you have selected on the board!

CD \SBA\DIALOGIC
GENLOAD
D40DRV -h3 -i62 -sD000/D1FF
CD \  

FOR BICOM:

Make sure the -h is followed by the IRQ number that you have selected on the board!

CD \SBA\BICOM
BCMDRV -h5 -i62
cd \

FOR NEWVOICE:

Make sure the -h is followed by the IRQ number that you have selected on the board!

CD \NEWVOICE
NV800DRV -a200 -i62 -h5
cd \

FOR NEWVOICE DSP SERIES:

CD \NVDSP
DSPLOAD -a200 -h5 nvload.out
LH nvdspdrv -a200 -h5 -e –p –i61c:\nvdsp

Press ALT-F to choose the file menu and select exit. Save the changes just made.

Exit to c: prompt and edit the file nvdsp.cfg from the nvdsp directory.

C:\nvdsp> edit nvdsp.cfg

Insert a line which reads "digit_queue= 1"

Set the "encoding_format" parameter to 2.

Press ALT-F and select "exit". When prompted to save the file, answer Yes

Type exit at the c: prompt and return to windows.

*note* NewVoice users will use ADPCM8 as the prompt format when setting up the Options|System|Hardware page in the SBA.

FOR RHETOREX:

REM the parameters are in the C:\RHETOREX\CONFIG. file

CD \SBA\RHETOREX
RHETDRV
LOGO
CD \

Multiple Board Installation:

• Be sure all boards are on the same IRQ, and that the JP7 jumper is removed on all but one board.
• Remove the –s parameter (-sD000/D000) from the D40DRV line in your autoexec.bat.
• Edit Dialogic.cfg file so that the only thing it contains is an SRB line for each board you have installed. If you are installing a PRO-LINE, the Dialogic.cfg file is found in the C:\DIALOGIC\CONFIG directory. If you are installing a different DIALOGIC board, the Dialogic.cfg file is found in the C:\SBA\DIALOGIC directory. The new lines will only contain changes to the offset addresses. These will represent the offsets of the new boards. Here are a few examples:

FOR PRO-LINE:

SRB: Type=D4xD ADDR=D0000 TSLOT=1 DNLD=BCV.FWL

FOR DIALOGIC (other than ProLine):

SRB: Type=D4xD ADDR=D0000 TSLOT=1 DNLD=D4X.FWL

Note: If you are using a ProLine and another type of Dialogic board in conjunction, it is necessary for you to copy the D4X.FWL file from the C:\SBA\DIALOGIC directory to the C:\DIALOGIC\DATA directory so all of the firmware files are in the same directory. Also, be sure to add the SRB lines to the Dialogic.cfg file in the C:\DIALOGIC\CONFIG directory.

Note: Each board must be installed at a separate address; addresses should increase in increments of 2000. For example, the first board’s address is ADDR=D0000, the next board’s address is ADDR=D2000, the next board’s address is ADDR=D4000 and so on. You must also change the offset switch (SW1) on the boards to match this offset address. If you are adding more than 4 boards, please contact tech support for assistance.

Here is an example of a Dialogic.cfg file with a ProLine and a Dialog4 (or other Dialogic board):

SRB: Type=D4xD ADDR=D0000 TSLOT=1 DNLD=BCV.FWL
SRB: Type=D4xD ADDR=D2000 TSLOT=1 DNLD=D4X.FWL

Satisfaxtion Board Installation  

(Note: You MUST use the I3 driver provided with the SBA software, do not install the drivers provided by the board manufacturer. If you did not receive the driver with the SBA software, please call Tech. Support at 714-964-2140 for instructions on how to download them.)

• If you are already using the PureData Driver you will need to delete all pertinent command line entries within your Autoexec.bat and Config.sys.
• Once you have successfully made these deletions reboot your computer and stay in DOS (if you are using Windows 95, boot to the Safe Mode Command Prompt Only).
• Insert the I3 driver, type Install, and hit the enter key.
• After all files are installed, the install batch file will automatically run the CONFIG program which will be able to detect your fax card (s).
• Next hit ALT-N (for new device) and then choose which type of fax card you’re installing (i.e. 200/400) using the keyboard arrows and hit the Enter key. The system will scan all possible addresses for the fax board and you should see a card detected at the address where it says "Board Found." Next, hit a key to continue.
• Now Press Alt-S on the keyboard to save the configuration set by the CONFIG.
• If your faxmodem is going to be on the same phone line as your voice card, you will want to change the RINGS_BEFORE_ANSWER=1 parameter in the I3LOAD.INI file to RINGS_BEFORE_ANSWER = 0 so that the fax card does not pick up the line when the SBA has already answered the call.
• ADD the following lines to your AUTOEXEC.BAT file:

CD \icas\bin
I3load
CD \

Telephone support will be provided by CompuAll Systems, at the rate of $120.00 per hour, billable in 1 hour increments.

CompuAll, Incorporated
10061 Talbert Avenue
Fountain Valley, California 92708
Voice: (714) 964-2140
Fax: (714) 964-1491
Sales Information: support@compuall.net